Topics can be presented at a Conference, Forum and/or via  Workshops and Webinars

Pick and mix from the following topics to suit your needs covering workforce planning and development, digital capability, capacity and capability development as well as entrepreneurship and innovation.

Pick our brains on a topic of your choice, for the time that you need and get specific advice, insight, connections and actions, email to book your topic, date and time.

Workforce Planning and Development 

A Broader View of Client Workforce Development  With workforce development firmly on the national policy agenda, Employment Services and Vocational Education and Training (VET) providers have a great opportunity to lead the way in innovative workforce management for themselves and their clients.  This workshop will show how to uncover workforce development needs and business opportunities, outline case studies from a large government organisation to a small-medium sized enterprise, and identify current and new VET products and services that fit.

An Introduction to Innovative Workforce Management  Take an innovative approach to managing your workforce focussing on context, culture and human resource management.  Review aspects of your culture that encourages innovation including leadership, people, values and behaviours.  Use a creative process to think better about recruitment, performance management, rewards and recognition, succession and career planning, flexible work practices, job design and descriptions.

Building Competency Frameworks to Measure Workforce Capability  A competency framework usually includes skills and competencies – core (for everyone), leadership and job specific; capability also includes values and behaviours; and key performance indicators or targets.  Once built and validated the framework can be used to measure individual, team and organisational capability, for recruitment, career planning, needs analysis, succession, performance management and transition.

Developing a Workforce Plan in 5 Easy Steps  It’s not as hard as you think when you have clear process steps, current workforce profile information, a sound approach to future forecasting, a workforce plan template to follow and help from experienced workforce development and planning practitioners.  You can do it yourself (D.I.Y), get some help through mentoring and coaching or we can facilitate the process with you.   Identify workforce attraction, retention, succession planning and transition strategies and implement gap closing strategies.

Engaging Employers, Industry and Small and Medium Sized Enterprises  Do your research, start with a link or connection, ask the right questions and talk 25% of the time maximum.  Develop your art of conversation to engage employers and SMEs in assessing their business and workforce needs, leading to long term, genuine relationships.  Keep up to date with the latest trends in small business to inform your marketing strategy.

How to Develop a Skills Profile  Two starting points for a skills profile – the person and/or the job.  For the person, learn how to facilitate a two-way conversation that draws out their skills, knowledge and experience, interests, career plans, naturally occurring evidence and map to competencies.  For the job, analyse job descriptions and documentation, discuss tasks and priorities, skills and competencies required for a good performer.  Use skills profiles to identify skills recognition and development opportunities and to build into a competency framework.

Maximising Industry Workforce Productivity through Planning  How to triple productivity with a focus on building industry workforce capability, multiplying your workforce capacity and improving employee contribution.

Powerful Partnerships for Workforce Development and Planning – Positioning yourself for the Future  Providing examples of successful partnerships for workforce development and planning, covering various models and relationship arrangements including the different roles of partners, funding opportunities and the importance of identifying common objectives including:

  • Learn how good partnerships work
  • Gain insight into what employers want
  • Understand workforce planning and development and the relationship with VET
  • Identify funding that may assist your partnership and/or project
  • Design new VET products and services
  • Position your RTO ahead of your competitors

Take away an action plan to become a workforce development leader, latest workforce planning and development tools and tips on accessing current funding sources.

Regional Workforce Planning and Development  Increasingly regional and economic development, training, education and employment service providers are being asked to provide evidence of demand for jobs and skills that are linked to contracts, funding and proposals as well as programs and services, and that reach specific outcomes and targets.  It may be for a specific region or community, learner group, industry or project.  This workshop will help you to:

1.     Make sense of the data on business and industry (I), major projects and regional trends;

2.     Analyse social demographics (D) information;

3.     Know who you should partner (P) with; and

4.     Examine your client (C) profile.

Regional case studies from across Australia will demonstrate how to:

  • marry all 4 (I+D+P+C) areas to identify opportunities for new products and services;
  • develop engagement (E) and support (S) strategies; and
  • provide crucial evidence demonstrating how workforce demand can be met now and into the future.

Using data and information from NCVER, ABS, regional sources and major projects, see how you can take an evidence based approach to workforce and client demand, and develop a practical Regional Workforce Action Plan.

School Based Apprenticeships –  Recognising the Value and Benefits  Hear from an employer and their award winning school based apprentice on the benefits on how to set up a School Based Apprenticeship for success.  The benefits to the business include a cost effective way to structure a job role at an introductory level, gaining insight into a potential target market, balancing your workforce profile and honing your coaching and mentoring skills.  From the trainee’s point of view you are one step ahead, with resume advantage, progressing quicker, gaining rewards and time management skills.

This topic is ideal for business owners, managers and potential trainees, with an employer and trainee talking from their perspectives and the opportunity for employment service and training providers to support.

Training Needs Analysis – how to undertake  Ideal for practitioners facilitating internal Training Needs Analysis (TNA), working with teams, enterprises and organisations, up to major projects such as large sporting complexes; and business owners and managers wanting to quickly identify and address training needs for their business.  The 1 day  workshop covers: Identifying what your client wants; Relationship development and management; Communication and consultation strategies; Scoping the TNA – who and what to measure against; TNA methodologies and tools; Reviewing relevant internal documentation and evidence, past/current projects; Understanding the external environment; Developing job skills profiles – different approaches and tools; Designing competency frameworks – using National Training Packages and competency standards; Validation strategies; Identification of strengths and training development needs ; Latest organisational and professional development methodologies; and Presentation of a framework and TNA report with recommendations and feedback.

Work Life Balance – An Introduction  Identify ideas for initiatives & successful case studies from employers (SMEs and Corporates); consultation, policy, administration and evaluation processes  required to implement WorkLife Balance (WLB) initiatives in your workplace; ways to support flexible work options; flexible work conversations; cost benefit analysis framework and business case support; templates to support requests for flexible work options; and technology solutions to enable flexibility.

Workforce Architect Skills profile self-assessment  Based on work with human resource, organisational development and training practitioners, we have developed a skills profile of a Workforce Development and Planning Practitioner.  Self assess your skills and competencies against our benchmark – where are your strengths and gaps as a practitioner?  Use the self-evaluation reports to identify development needs and career objectives.  Takes 15-20 minutes to complete.

Workforce Development and Planning in Practice  Developing your own workforce is critical to sustainable growth and the success of your organisation.  Apply a 5-step model to review your current workforce profile, describe your desired workforce profile and identify workforce development priorities.  Learn about current workforce planning and development practices with examples from across different sectors and hints on how to take a strategic approach to workforce management.

Workforce Profiling – the key ingredient of workforce planning  Learn how to develop a competency based job profile and conduct assessments in the workplace called ‘gap analysis’.  Explore the results and provide evidence based training needs to your clients.

Digital Capability

Blogging – Tips, Tricks and Building a Following  Develop a steady base for your blog, write regularly and on top of mind topics, build connections and maximise social media channels, increase website visits and enhance your database.

Digitally Enabled Small and Medium Sized Enterprises (SMEs) – Assess Your Capability  From communication and marketing, creativity, change and innovation, general business management, multimedia, systems, software, tools and packages, web and social media assess your businesses’ strengths and development needs, formulating an action plan to get your business NBN enabled.

Digital Productivity for Small Business  Access to the NBN and high speed broadband, which builds upon our digital capability, has a direct correlation with productivity improvement.  You’ll work with a peer, a successful and savvy small business owner who will outline their approach, with practical examples and time saving tips.  Get introduced to tools and systems that will double or triple your outcomes and improve productivity for your small business.

Get your business ready for the digital future!  Covering a simple self-assessment of your business against a digital capability framework, where are your business strengths and development needs, examples of small and medium sized enterprises maximising productivity from high speed internet services, tools and systems including how to move to the cloud, how the NBN can transform your business with practical tips, hints and demonstration.

Marketing your Business with Social Media – sharing extensive knowledge and experience in social media, specifically how it applies from a business and Vocational Education and Training perspective.  Covering topics such as how to increase website traffic, the use of blogging and insights into many of the social media and online services.

Teleworking and Working at Home  The area of Teleworking and Working at Home (WaH) is growing, with industry research undertaken by the peak call/contact centre body, the ATA, and commissioned by the Department of Trade and Economic Development, indicating that whilst the current working at home workforce comprises 0.6% of the total call/contact centre workforce, 33% of South Australian contact centres plan to increase the number of working from home agents in the next 1-3 years.  For people in small business, often home based businesses, issues of working from a home office are under estimated and often over looked.  This covers:

  • Good practice guidelines
  • Case studies and examples
  • Research summary from across Australia and overseas
  • Risk management plan
  • Capability/skills profile for employees, managers and self-employed

Workforce Development in the Digital Age – Preparing your staff for the future  High speed internet services are a key enabler of many economic, social, technological and environmental developments for Australian businesses.  However, this will require every Australian worker to improve their digital literacy and ICT skills.  This interactive session will take participants through an analysis of their current staff to highlight the key skills required by an organisation to fully function in a digital economy.  They will then discuss strategies for planning and developing the skills gaps required within their own workforce.  This webinar will also examine new ways of working in the digital age such as telework and micro-work.

Workforce Education and Training Futures  Online education is a growing industry and is changing how and when people can access education and training.  At the same time, a number of new educational business models around openness and collaboration, such as MOOCs and peer learning and/or accreditation, are emerging.  This session will examine these emerging business models and approaches, and how they are impacting traditional education and training practices.  Opportunities for new and expanding education and training markets in a growing digital economy will also be discussed.

Capacity and Capability Development

Future Service Provision  A facilitated workshop to explore current and future service provision, relevant policy and regulatory directions, regional and local issues, client demand and segmenting, target groups and partners, future client contact points including social media and business trends, action planning for future service provision.

Give Your Organisation a Health Check  The starting point for your health check is a conversation about strategic directions and the stage of the organisation.  Understand the health check model and Balanced Scorecard approach; apply it to your organisation to set key performance indicators and action plan for the future.  Ideal for all types of organisations including not-for-profits and those working with service quality frameworks.  NB. Another version of this workshop is Give your charity a business check.

How to Analyse Tender Requirements  Develop a successful tender response based on requirements in the documentation.  Ideal for anyone writing responses to government tenders in workforce development and planning, resource development  workforce projects, skills and Vocational Education and Training VET).

Organisational Development – what every CEO, HR and VET professional must know Provides participants with an understanding of latest Organisational Development theories and methodologies; alternatives to training; and the relationship between  OD, Professional Development, VET and Workforce Development.

Small and Medium Sized Enterprise (SME) Extreme Make-over  Personal image and brand – how your personal presentation reflects your business; Stage of your business and plan –what stage is your business at – growth, sustaining, maturing? What are relevant measures and targets to set for your business? Small Business Pulse Check –review your strategic directions, business processes, human resources, finances, customers and market analysis to gain a picture of your businesses strengths and development needs. Action Plan for you to take away and put into practice.

What’s in your Innovation Toolkit?  Practical examples of tool and methodologies you can apply to encourage “Creating Innovative and Appropriate Responses”.  Identify opportunities to look at and be guided in how you can apply innovation tools to the task.


Topics can be customised to suit different industry sectors and contexts.  For example:

  • Workforce Planning for Service Success with Job Service Australia and Disability Employment Service providers
  • Workforce Planning and Development for specific sectors like Agriculture, Defence and Local Government
  • Workforce Development and Planning: the key to growing, sustaining and maturing your business
  • Understanding Client Needs and the Tools to Match for State/Territory Government officers
  • Building Business Capability in Workforce Development for the Disability and VET sectors
  • Write your own workforce plan for small-medium sized enterprises
  • Engaging SME’s with “your organisation”
  • Team Workforce Development Workshop and Round Table for TAFE Institutes
  • What Clients Want and Business Analysis
  • Shaping Your Workforce for the Future
  • Training Needs Analysis in the Service Industries
  • Future Corporate Service Provision for large government agencies
  • Workforce Development and Planning for small-medium sized enterprises
  • Plan and sustain your workforce
  • Taking an evidence based approach to workforce and client demand
  • Women in Defence, Resources and STEM