Values and Behaviours
Example of values from leading organisations – how they compare to your organisation? What do you notice about the examples here?
Brambles:
- All things begin with the customer
- We believe in people and teamwork
- We have a passion for success
- Always acting with integrity and respect for the community and the environment
Lend Lease:
- Respect
- Integrity
- Innovation
- Collaboration
- Excellence
Macquarie Bank:
- Integrity
- Client commitment
- Strive for profitability
- Fulfillment for our people
- Teamwork
- Highest standards
National Australia Bank:
- We will be open and honest
- We take ownership and hold ourselves accountable (for all our actions)
- We expect teamwork and collaboration across our organisation for the benefit of our stakeholders
- We treat everyone with fairness and respect
- We value speed, simplicity and efficient execution of our promises
- And we do not have room for people who do not live these principles
The Salvation Army:
- To assist all people in need without regard to nationality, race, belief, sexuality, ability, or judgement of behaviour…’Do unto others as you would have others do unto you’
- To encourage people to spiritual wholeness through the teachings of Jesus
Telstra:
- People. Power
- Customer. First
- Done. Now
- We get it. Together
- Compete. Win
- Anything. Possible
Woolworths:
- Integrity
- Retail Passion
- Open communication
- TEAM (Together Everyone Achieves More)
- CARE (Customers Are Really Everything)
- Change
- Walk the Talk
Source: The First XI: Winning Organisations in Australia 2nd Edition, Hubbard, Samuel, Cocks, Heap, published 2007 by John Wiley & Sons Australia Ltd.
