Posts Tagged ‘Workforce BluePrint’
Skills for All began on 1 July 2012 – a new model of funding Vocational Education and Training in South Australia.
Other states and territories, such as Smart and Skilled in NSW, are basing components of their new initiatives on Skills for All so even if you work outside of SA, I’d suggest the progress of Skills for All is something to watch closely.
BUT how future orientated and long sighted are some aspects of Skills for All and what have we learnt from implementation to date? What’s new and exciting?
This blog provides observations on the fundamentally changed VET market, comments on funded skill sets, RPL, the Training Guarantee for SACE Students, Skills in the Workplace and the Workforce Development Program. Read the rest of this entry »
“The 2012–13 State Budget has the lowest net spending since this Government came to office,” Mr Snelling said.
Living within our means or ‘living thin’ is the theme of the budget.
“The new spending initiatives we have announced in the 2012-13 State Budget have been targeted at people who need it most, with record spending in disabilities, into areas of high need and into initiatives that make a difference to South Australians.”
- • $212.5 million to boost to disability services, the largest injection into disabilities in more than 25 years;
- • $45.7 million on a one-off Water Security Rebate to help alleviate the costs of increased water prices;
- • $38.3 million on a new Mining and Engineering Industry Training Centre to ensure South Australians have the skills for the mining jobs of the future;
- • $30.4 million on a new digital system for pathology testing for better patient care in our health system;
- • $28.7 million to redevelop the Parks Community Centre in Adelaide’s north western suburbs;
- • $20 million to make sure South Australia is ready for a launch of the National Disability Insurance Scheme;
- • $19.8 million in additional funding to boost support for our children in need of alternative care;
- • $8.3 million to boost equipment and training for our emergency services;
- • $8.3 million on an Advanced Manufacturing Strategy to support growth in this vital sector;
- • $5.6 million to extend the $8000 First Home Bonus Grant for at least another 12 months;
- • $5.1 million for a stamp duty concessions for people buying off-the-plan apartments in the City; and
- • $3.3 million for a pilot program in Adelaide’s northern suburbs for early support for vulnerable families with infants with young children.
Workforce development opportunities in the budget include:
- Disability sector and not for profits to transition to service provision with the National Disability Insurance Scheme – $1 million over two years to support planning and preparation for the transition from the current block funding arrangements to a more competitive disability services environment in line with a proposed NDIS.
- Mining and Engineering industry training, mobile workforces and skills for support service providers – $38.3 million on a dedicated centre of training excellence for the mining, engineering, defence and transport industries
- Outplacement, career development and skills recognition (RPL) for public servants
- Small and medium enterprise capability to bid for and win contracts
- Transference of skilled workers across major projects, infrastructure building and upgrades with NEW projects including:
- $110 million on the grade separation of the Goodwood rail junction;
- $19 million to build a dedicated Mining and Engineering Industry Training Centre at Regency Park;
- $13.2 million on the upgrade and signalisation of the intersection of Tiver Road and Main North Road at Evanston;
- $11.9 million on the Parks Community Centre redevelopment;
- Water industry and implementation of the Murray-Darling Basin Plan
- Volunteer training for emergency services:
- “The CFS and SES will receive $2.6 million over the next four years for the nationally endorsed training. There will be six frontline training staff to bolster frontline support to volunteers,” he said. Both the CFS/SES are required to provide training in areas such as fire fighting, road crash rescue and marine search and rescue.
- Advanced Manufacturing sector with $8.3 million over four years for the implementation of an Advanced Manufacturing Strategy including a Mining Industry Participation Office, an Advanced Manufacturing Council, industry intelligence and capability mapping, as well as improving links between research institutions and industry to drive innovation.
- Early Childhood, Infant and Family based programs
- Digital Health system implementation and related skills
- Defence Teaming Centre $2 million for the peak association
- Critical Skills Investment Program $48.1 million for traineeships and apprenticeships in priority skills areas and through Group Training Organisations
- New Regional Development Fund would provide $3 million per year on programs that support regional economic development, employment and the attraction of new investment.
Some of the key savings initiatives announced as part of the 2012-13 State Budget include:
- • $372.9 million on the suspension of the electrification of the Gawler and Outer Harbor rail lines. The electrification of the Noarlunga line through to Seaford and the network train capacity will increase;
- • $255.6 million on making the public service more efficient by increasing their efficiency dividend from 0.25% to 1.0% from 2013-14 to be offset by $81.9 million of spending on a new public sector skills and retention entitlement to retain experienced public servants;
- • $166.8 million on the reduction of 1000 full-time equivalent employees in the public service through either targeted voluntary separation packages (TVSP) or natural attrition to be offset by $60.4 million of spending to the cost of providing TVSPs over the same period;
- • $121.2 million on deferring the abolition of stamp duty on non-real property transfers;
- • $77 million on deferring a redevelopment of the Queen Elizabeth Hospital and a rehabilitation in-patient unit at the Modbury Hospital.
- • Merging the Department of Environment and Natural Resources with the Department of Water, not renewing the Government’s lease on corporate facilities at the Adelaide Entertainment Centre and ending funding for the Thinkers in Residence program and the Integrated Design Commission; and
- • $120.4 million on the abolition of payroll tax exemptions for eligible apprentices and trainees to be offset by $48.1 million of spending re-target support directly to registered group training organisations.
Apprenticeships and traineeships
The Government will change the way it supports apprentices and trainees to coincide with the commencement of the Skills For All training scheme – abolishing payroll tax exemptions and targeting funding for qualifications that are of strategic importance.
Group training organisations (GTO) will be rewarded as Australian Apprenticeship completions rates are at least 10% higher than non GTO’s. Organisations employing an apprentice/trainee in a priority skill area will receive a completion bonus.
Skills for All from July 2012
Skills for All provider contract terms and conditions have been released with providers expectant to hear news if they have been offered a contract, aiming to understand the student eligibility criteria, the subsidised training list, and waiting to be listed as a Skills for All training provider. Skills in the workplace applications are open and throughout June 2012 the Hon Tom Kenyon MP will be visiting regions launching the new regional networks (former SA Works Networks).
A new Critical Skills Investment Program has been allocated $48.1 million over four years in the State Budget. It will support training in areas of critical skills needs, and to increase the numbers of apprentices and trainees who complete their training.
Coming soon – By July 2012, Skills for All training providers and the courses they are approved to deliver will be listed on this website, with contact information for every provider.
Get ahead of the reform and changes, build you capability in workforce development and planning and register your interested by emailing firstname.lastname@example.org for these upcoming webinars:
- Budget 2012-13 – Workforce Development and Planning
- Engaging Employers, Stakeholders and Small and Medium Sized Enterprises
- Funding for Workforce Development and Planning Initiatives
- NBN for e-Learning
- Workforce Plan Tool
- VET Reform: the National Picture
For further information on the 2012-13 South Australian state budget go to: http://www.statebudget.sa.gov.au/home.html
Delivered by THE HONOURABLE WAYNE SWAN MP, DEPUTY PRIME MINISTER AND TREASURER OF THE COMMONWEALTH OF AUSTRALIA.
After listening to the budget speech, reading news and online articles, and analysing the opportunities for workforce development and planning, the following insights are provided from this perspective by Wendy Perry, Head Workforce Planner, Workforce BluePrint.
The workforce focussed features and opportunities in the budget include:
- $714 million to help companies compete, on top of the $3.7 billion in small business tax breaks – Offsetting a current year tax loss of up to $1 million against tax paid in previous years; a refund of up to $300,000.
- Funding the first stage of a National Disability Insurance Scheme – $1 billion will be provided over 4 years to roll out the first stage of an NDIS, which is expected to cover 10,000 people from 2013?14 and 20,000 people from 2014?15.
- Investing in dental services – $515 million in funding to address immediate dental care needs; $346 million over three years will target public dental waiting lists; $78 million to help dentists relocate to regional, rural and remote areas; $81 million to boost training for graduate dentists and therapists; and $10.5 million to promote better oral health.
- Strengthening the aged care system – $3.7 billion package to address pressing areas of need, and lays the foundations for future reform; $660 million over five years for incentives to invest in quality services for those who do need to enter residential care; and $1.2 billion over five years to build a better trained and better paid aged care workforce.
- Investments across the health system and across the country – 76 new health infrastructure projects to upgrade regional hospitals and support training where doctors are needed most, costing $475 million; $5 billion from the Health and Hospitals Fund; $50 million over four years to fund a phased expansion of the National Bowel Cancer Screening Program; and national e?Health agenda $234 million.
- Removing barriers to work and lifting skills boosts productivity and creates wealth – $1.75 billion National Partnership on Skills Reform; another $101 million to support the Government’s skills agenda; $61 million to improve older workers training and employment services; additional $225 million for the Jobs, Education and Training Child Care Fee Assistance program; $1.5 billion over 5 years on a new Remote Jobs and Community program that will provide new employment services for remote Australia; $54 million to encourage maths and science studies at school and university; and $38.8 billion in higher education, with extra support for students from poorer backgrounds.
- Investing in infrastructure and clean energy – National Broadband Network and $36 billion Nation Building programs for road, rail and port networks.
Workforce development and planning gaps and issues to be addressed include:
- Small business support
- Disability service sector growth
- Dental and allied health workforce expansion
- Aged care including home and community care workforce attraction and training
- Health workforce development including e-health
- Skills reform
- Retaining older workers
- Participation of parents
- Remote worker engagement
- Maths and science based skills development
- Higher education support
- Major infrastructure projects workforce planning
- Digital literacy skills development
- Seasonal labour strategies and overseas sources of workers
For information on funding, grants, reductions, specific Vocational Education and Training (VET), employment, skills and workforce development programs go to:
Education, Employment and Workplace Relations: Economic Potential of Senior Australians — employment assistance, Employment Service Arrangements, Jobs, Education and Training Child Care Fee Assistance Program, Mature Age Participation — job seeker assistance, Remote Jobs and Communities Program, Schools — Teach Remote, and Seasonal Labour Mobility Program with Pacific Island Countries and East Timor.
Industry, Innovation, Science, Research and Tertiary Education: Australian Apprenticeships, Australian Skills Centres of Excellence, ASQA, Higher Education, More Help for Mature Age Workers, Adult and Community Education for Senior Australians (60+ years), International Education, Maths and Science, Standing Council on Tertiary Education, Skills and Employment (SCOTESE), MySkills website, National Skills Reform, National Workforce Development Fund (additional $35 million over four years), Small Business Advisory Services, VET FEE-HELP Assistance Scheme Redesign, and Workforce Innovation Program.
Funding has been redirected or moved into priority areas from a number of existing programs. This will mean that the Vocational Education and Training (VET) and Employment Services sectors including Australian Apprenticeship Centres, Disability Employment Services, Group Training Companies, Job Services Australia providers, Higher Education providers, Industry or Peak Bodies and Registered Training Organisations, with government funding, will need to carefully consider their workforce development and planning needs to position for the future.
National Workforce Development Fund - On Wednesday 10 August 2011, the National Workforce Development Fund (NWDF) opened with $558 million for 2011-12 to 2014-15 and the due date for applications is 12 noon 30 September 2011*…
Putting skills at the heart of the economy - Anticipated by leaders in skills and workforce development and coming at a crucial time, the Putting skills at the heart of the economy 2011 conference held on 21 July 2011 at The Crown Conference Centre, Melbourne, was very well attended with a great line up of speakers…
2011 NCVER No Frills Conference - I haven’t missed many NCVER conferences over the years and I’m glad that I attended the 20th No Frills Conference in Coffs Harbour this week as it gave me an opportunity to take some time out to think of new initiatives and identify ideas to explore with others…
Skills for Prosperity and the 2011 Federal Budget – On the 3rd May 2011, Skills Australia launched their most significant paper to date on workforce development titled Skills for Prosperity A roadmap for Vocational Education and Training…
Evidence based approach to workforce and client demand - Increasingly you are being asked to provide evidence of demand for jobs and skills that are linked to your contracts, funding and proposals as well as your programs and services, and that reach specific outcomes and targets…
Skills for All and Opportunities for You - Skills for All, the Strategic Direction for Vocational Education and Training in South Australia 2011-2014 has been published and was great weekend reading with the pink highlighter pen out…
Skillsbook website providers a home for credentials – use Skillsbook to build skills profiles for RPL, profile job roles, undertake Training Needs Analysis and build competency frameworks. Download Skillsbook for iphone too.
RDNS Education Centre for being shortlisted for small training provider of the year at the South Australian Training Awards – see you on the night, 2nd September 2011 at the Adelaide Convention Centre.
National Crime Check – new website launched where you can submit your police check online.
Australian VET Leaders – potential, emerging and current Join the 400 strong members of this LinkedIn community discussing VET issues and opportunities. Are you an Australian VET Leader?
Training Needs Analysis Workshops Recently Service Skills Australia presented a professional development opportunity ideal for practitioners facilitating internal Training Needs Analysis (TNA), working with teams, enterprises and organisations, up to major projects such as large sporting complexes, around Australia. Workforce BluePrint was contracted to facilitate the workshops and Wendy Perry and we received feedback like,
Thank you for the material from the recent workshop on TNA. It is most help full and appreciated. Can I say that I thoroughly enjoyed your presentation and as it gave me a better insight into the value of TNA and its execution.
SMART Business Association The SMART Business Association website is being designed and it will be the site to be on if you run a business in Southern Adelaide or do business in the South – all with searchable categories and extras to help you to grow your business and local market. Get a listing as part of your membership for only $50, email Garry Triffett for your membership form.
Latest Presentations and Workshops Workshops, conferences, professional development activities on leading edge topics. Bookings are currently being taken into 2012 – get in quickly with your preferred dates!
Hobby blogging as featured in SA Defence Business Magazine
Think Food – Think Consistency, Quality and Trust as featured for in business magazine
What have we been up to?
- Development of workforce plans and competency frameworks for various clients across Australia in the Agriculture, Banking and Finance, Building and Construction, Civil Construction, Community Services, Contact Centre, Defence, Disability, Education, Employment Services, Energy, Events, Food and Wine, Government, Health, Higher Education, Manufacturing, Mining and Resources, Telecommunications, Tourism, Vocational Education and Training (VET), and Water sectors
- Consultant for the design and development of Ergon Energy’s Capability Framework, 2011
- Project management of the South Australian Contact Centre Survey for ATA and the Department of Trade and Economic Development, 2011
- Project management of the WorkLife Balance Innovations Project for SafeWork SA including facilitation of Masterclasses, 2011
- Facilitation of the Women influencing Defence and Resources Industries (WiDRI) Community of Practice, 2011
- Recognition of Prior Learning Project for Regional Development Australia, Kangaroo Island, June 2011
- Skills Australia information session, May 2011
- DFEEST SA Works Strategic Planning Workshop, May 2011
- Defence Teaming Centre networking, May 2011
- Workforce development and planning workshop for small-medium sized enterprises (SMEs), Sunraysia Institute of TAFE, Mildura, May 2011
- ACPET and WEA networking event, May 2011
- Workforce plan for South West TAFE in Victoria, May 2011
- South Australian Skills and Workforce Forum, April 2011
- Women influencing Defence and Resource Industries (WiDRI) Community of Practice launch, April 2011
- Women in Leadership, CEDA luncheon, April 2011
- Can we have it all? Regional Development Australia, Barossa Valley, April 2011
- SMART Friday Night drinks at the Vic, March 2011
- Think Food, Food SA, March 2011
- Work Life Balance Masterclass and Tools project, March 2011
- Workforce planning for service success, Jobs Australia, March 2011 and May 2011
- Cellar Door Wine Festival, February 2011
- RPL system design, February 2011
- SMART business breakfast, February 2011
- Workforce planning for local government, Queanbeyan Local Government Association NSW, February 2011
- Development a regional workforce plans and client analysis for Job Service Australia and Disability Employment Service providers, 2011
- Regional workforce plan for the Mid North and Yorke Peninsula in South Australia, January 2011
- Australia Day mini break at Port Elliot, January 2011
- Tour Down Under, Willunga stage finish, January 2011
- Business and workforce profile for Kangaroo Island, January 2011
The very best way to contact us is via 1. email email@example.com , 2 text 0416 150 491, 3. Call 0416 150 491, 4. call our office number 08 8387 9800, 5. fax 08 8387 9820.
If you do not wish to receive copies of our enews please send an email to firstname.lastname@example.org with “Thanks but no thanks” in the subject line – we’ll understand.
On Wednesday 10 August 2011, the National Workforce Development Fund (NWDF) opened with $558 million for 2011-12 to 2014-15 and the due date for applications is 12 noon 30 September 2011*. $148 million is available during 2011-12 which is made up of $73 million under this NWDF and $74 million under existing arrangements for the Critical Skills Investment Fund.
As the new Workforce Productivity Agency isn’t yet established (from 1 July 2012), DEEWR is managing the NWDF for this financial year using a model based upon the Enterprise Based Productivity Places Program with applications through the Industry Skills Councils.
Partnering Organsiations (POs) including enterprises, professional associations, industry bodies, lead agents for a consortia and employment service providers can apply (not Registered Training Organisations but as least 1 RTO must be involved). The partnership for an application must involved 1 or more POs, RTO/s and an Industry Skills Council (ISC).
“A key element of the Fund is to encourage organisations to undertake workforce planning and skills needs analysis to develop training solutions that align with business goals.” Workforce BluePrint is working with RTOs from around Australia in developing their skills and capability in workforce development and planning, RPL and Training Needs Analysis. Read comments and feedback from participants in our programs, workshops and projects. Use tools and templates to help you to develop your own workforce plan and for your clients.
Aged care ($25 million) and construction sectors ($25 million) are priorities linked to the mining boom, roll out of the National Broadband Network and housing demand. There is direct link with the Cleaner Energy Future Plan as, “funding will also be allocated for projects that enhance workers’ energy efficiency skills and develop skills which support the use of low emissions technology or support the development of clean energy skills in the construction sector and across all sectors”, up to $10 million.
Proposals need to be submitted to Industry Skills Councils with most ISC’s asking for applications by late August – mid September 2011*. ISC’s will call for proposals, convene an Assessment Panel with DEEWR to identify priorities for funding against the Assessment Criteria, submit applications to DEEWR, maintain contact with applicants, monitor the partnership arrangements, receive $$ and disperse funds, collect data and undertake reporting.
Training through the Fund must be for an Eligble Qualification, for new workers Certificate II-Vocational Graduate Diploma and existing workers Certificate III-Vocational Graduate Diploma. Qualifications eligible for funding are mapped to the Priority Occupation List (POL – available soon) with each ISC together with DEEWR outlining priority areas.
“RTOs delivering under the Fund must offer Recognition of Prior Learning (RPL)…for each participant in the program.”
Have you got a partnership with the relevant Industry Skills Councils? Follow the links below to take you to specific pages on the National Workforce Development Fund applications:
Service Skills Australia and say hi to Bernard Moore in the video
Interested in assistance to develop a Workforce Plan, undertake a Training Needs Analysis or build your capability in workforce development and planning? Get in touch with our Head Workforce Planner, Wendy Perry via email@example.com .
Anticipated by leaders in skills and workforce development and coming at a crucial time, the Putting skills at the heart of the economy 2011 conference held on 21 July 2011 at The Crown Conference Centre, Melbourne, was very well attended with a great line up of speakers.
Philip Bullock, Chair of Skills Australia, outlined two aspirations in his opening addresses – help those most at risk; and a resilient workforce. Participation focussing on people on the margins of the workforce with 2.5-3 million wanting work is seen as a major opportunity. Innovation skills are needed to address a lagging innovation culture as well as “…an overhaul of the Vocational Education and Training (VET) sector.” Much also seems to be pinned on the upcoming commonwealth – state/territory negotiations – which will be implemented from 1st July 2012 [will this negotiation mean that Victoria and WA will pass over powers to ASQA??]. Quality across the board is a priority with the National VET Regulator setting the bar, mandatory external validation, funding that rewards quality providers, and the goal of people achieving a full qualification and then a plus – such as skills sets or another [higher] qualification. The new South Australian Skills for All reform was cited as aligning to national directions and a key interest is extra requirements to be certified as a Skills for All provider [I’ll have a go at forecasting these soon as I think the National Workforce Development Agency will be looking at similar guidelines].
Chris Richardson, Director Deloitte Access Economics, Head of Macroeconomic Policy and Forecasting Group talking on It’s all about the economy says“…the world is begging Australia to grow faster…demand is strong…supply is weak… and there is a gap between slow vs. strong sectors.” With the boom in “twins” mining and construction and significant exports with demand for coal and minerals, “…the world has given us a pay rise.” When looking at sectoral growth and contribution to GDP, Chris stated that the majority of the workforce is on the wrong side of the growth areas. He thinks the question is, “…not where the next job will come from, but where the next worker will come from?”… and he advocates for higher migration as a share of population to support Australia’s growth. “The working age population is about to grow recession like, but it’s not a recession!” Big statements posed as questions included, “Can we know what skills we need into the future? [yes we can do some forecasting out especially in core and leadership skills and the alternative of not doing any forecasting is not acceptable] Do policy makers get that Australia’s future lies in skills? And Australians are good at managing adversity but not prosperity.”
Linda Nicholls, AO, Corporate Advisor and Director of a number of leading Australian companies, on It’s all about the real world, began with the reality of needing a workforce with “evidence of skills in use[I really like this term – great for assessment including RPL], that fit into our organisation, and match our customer tastes.” How do you get access to a skilled workforce? – “you can make, buy, rent, hoard or poach” and you want employees who are “retrainable.”
Andrew Stevens, Managing Director of IBM Australia and New Zealand, on Improving participation and productivity, emphasised that the, “…services generate the greatest share of value add i.e. ¾ of Australian employment, 70% of economic activity.” He outlined a new wave of high value services jobs and a number of IBM programs that are focussed on the potential employee pipeline.
The Q and A panel before lunch was our chance to ask the questions and hear responses from a panel of experts… Skills for prosperity – are they in shortage or just underutilised? and facilitated by MC for the day Michael Pascoe, Finance and Economic Commentator. Panel members included Chris Richardson, Linda Nicholls AO, Mick Mahon CEO of Skilled Group, Prof Barbara Pocock Director Centre for Work + Life University of SA, Mary Thompson Managing Director and Owner McLeod Rail and Ged Kearney President Australian Council of Trade Unions.
Mick talked from the practical perspective with an example of his clients putting years into planning and sourcing the supply of truck tyres vs. limited effort into workforce planning. Discussion moved to the management of job roles, the job itself and conditions, and the design, regarding the structure of the job, was seen as important although the direct supervisor/manager is the number 1 reason why people leave organisations. Skills development was seen as a retention strategy not so much as a workforce attraction strategy. “Prosperity is the size of the pie and fairness is how it’s chopped up.” Prof Pocock asked, “Should we all work from very young to very late over the lifecycle?”
For the breakout session, The global dimension of skills and implications for Australia, shared international perspectives from Annie Koh, Associate Professor of Finance Dean, Office of Executive and Professional Education Financial Training Institute, Academic Director, International Trading Institute at Singapore Management University and Julian Gravatt, Assistant Chief Executive Association of Colleges UK. Singapore has 1.9% unemployment and the economy is split 75% services and 25% manufacturing. An interesting example of how Singapore managed the numbers of retrenched professionals from the Global Financial Crisis was to pair people with small – medium sized enterprises as mentors and advisors. Julian talked about the differences between Australia and the UK and the high (81%) success rate and incredibly low numbers of apprentices interested me [something to follow up on].
A debate and discussion on skilled migration moderated by Tim Colebatch the Economics Editor at The Age Newspaper saw Dr Bob Birrell, Co-Director of the Centre for Population and Urban Research at Monash University teamed with Prof Sue Richardson AM, Principal Research Fellow, National Institute of Labour Studies Flinders University for the negative and Bernard Salt, Business Advisor, Author and Columnist partnered with Cr Nicole Lockwood, President, Shire of Roebourne, WA, for the positive i.e. we should increase skilled migration. The negative team argued that we should focus on those people who could be in the workforce and aren’t as well as opportunities for young Australians, with the positive team showing striking graphs where the gap between the workforce size we need to maintain our economy was overlaid with a massive drop in as the first baby boomers turn 65 this year by Bernard and practical examples of workforce supply and skills demand in places like Karratha. The positive team won although important points were made on both sides – a bit of both sides of the argument is what I would conclude.
I saw the final wrap up by Philip Bullock as a call to action and I finished the conference day with a firm belief that we have reached a tipping point for workforce development and planning in Australia – hopefully the minds of policy makers, definitely in the minds of economists and industry leaders, and increasingly in the minds of people working with the VET sector. Excellent networking where I knew about 1 in 3 or 4 people, with many people who attended the NCVER Conference, a catch up with Dominic at CITT and Secretary for the Australian Digital Television Industry Association at the conference drinks and dinner with a lovely bunch of people including Stephanie Tchan from Central Institute of Technology, Linda and Pierre from TAFENSW, and Kylie Furnell from RESA, topped off a conference that I thoroughly enjoyed – and now onto tipping the workforce development and planning ‘tipping point’ even further!