Posts Tagged ‘Reward and Recognition’
Recognition
Yesterday I attended a CEDA luncheon with Hugh Mackay on his new book What makes us tick: The ten desires that drive us.
Hugh covered the ten desires including:
The desire to be taken seriously
The desire for ‘my place’
The desire for something to believe in
The desire to connect
The desire to be useful
The desire to belong
The desire for more
The desire for control
The desire for something to happen
The desire for love
Mackay asserts that the desire to be taken seriously is the most important one, “Not seriously as in ‘Oh what a serious person!’ but seriously as in ‘Please recognise and acknowledge me as an individual.’ (p.2)
So how does this apply to workforce management? Well I’d suggest this desire relates to every aspect of working effectively with people – recognising their achievements, skills, performance, career aspirations, leadership, issues, ideas, work load, work-life balance and the importance of engaging people in decision making, problem solving and change implementation. A good reminder really of the need to practice recognising people every day.
99 Ways to Retain Good Staff
At a recent Enterprise Connect workforce re-engineering network meeting, participants took on the challenge of coming up with 99 ways to retain good staff. Here’s the results – we got to 63 so what else would you add?
- Rubber chicken award – recognition of a job well done
- Clear career pathways
- Exchange programs – across the organisation, outside and back again
- Defined expectations from the team member and manager
- Understanding of the psychological contract and unwritten agreements
- Two-way, meaningful communication
- Performance – defining good and poor performance
- Input into decision making
- Empathy and understanding for issues outside of work
- Team discussions, meetings and planning
- Democratic workplace and included
- Birthday leave – leave day for your birthday
- Flexibility with work commitments – early/late start
- Professional development
- Events, dinners and industry functions – BBQ’s, Melbourne Cup, lunches, Christmas
- Conferences and travelling
- Boss willing to work alongside staff
- Nice work environment
- Positive atmosphere
- Health and well being programs, flu shots, checks
- Free drinks machine, tea, coffee and biscuits
- Years of service awards
- Bring your partners along to special events
- Gifts, thank you, pressies and awards
- Transport provide for special occasions
- Know your staff well – personal interests, partner and kids names
- Balance in the team – experience, knowledge, skills, generations
- Find out what people want to be known for
- What do people say and think about you?
- Accommodation and housing
- Project based opportunities
- Exciting work
- Clear about future directions
- Access to the boss
- Multi skilling
- Find out what work people want to do
- Share management duties such as chairing meetings
- Activities to support charities and volunteer
- Public acknowledgement
- Massages, mini breaks
- Listening
- Photos, video of career history
- Wellness programs
- Work sports teams and leagues
- Manage the poor performers
- Toolbox chats
- Social and environmental responsibility initiatives
- Competency based recruitment and selection
- Match ethos and values
- Attitude over aptitude
- Set goals and review regularly
- Build your own training centre – pride and joy to conduct own training
- Ask why do you stay?
- Immaculate facility
- Social club and activities
- Demonstrate good management in the tough times with clear communication
- Internal mentors
- Mid-career opportunities – networking of similar cohort across the organisation
- Higher education opportunities – complete a Masters degree as a group
- Phased retirement
- Surprises – nice ones
- Exercise program – Pilates as a group
- Gym program to support physical requirements of the job