Topics
Workforce BluePrint Conference Talks (C) and Workshop (W) Topics
Pick and mix from the following topics to suit your needs:
A Broader View of Client Workforce Development With workforce development firmly on the national policy agenda, Employment Services and Vocational Education and Training (VET) providers have a great opportunity to lead the way in innovative workforce management for themselves and their clients. This workshop will show how to uncover workforce development needs and business opportunities, outline case studies from a large government organisation to a small-medium sized enterprise, and identify current and new VET products and services that fit. Duration: short (C), 3 hours (W)
An Introduction to Innovative Workforce Management Take an innovative approach to managing your workforce focussing on context, culture and human resource management. Review aspects of your culture that encourages innovation including leadership, people, values and behaviours. Use a creative process to think better about recruitment, performance management, rewards and recognition, succession and career planning, flexible work practices, job design and descriptions. Duration: short (C), 1.5 hours (W)
Building Competency Frameworks to Measure Workforce Capability A competency framework usually includes skills and competencies – core (for everyone), leadership and job specific; capability also includes values and behaviours; and key performance indicators or targets. Once built and validated the framework can be used to measure individual, team and organisational capability, for recruitment, career planning, needs analysis, succession, performance management and transition. Duration: 3 hours (W)
Developing a Workforce Plan in 5 Easy Steps It’s not as hard as you think when you have clear process steps, current workforce profile information, a sound approach to future forecasting, a workforce plan template to follow and help from experienced workforce development and planning practitioners. You can do it yourself (D.I.Y), get some help through mentoring and coaching or we can facilitate the process with you. Identify workforce attraction, retention, succession planning and transition strategies and implement gap closing strategies. Duration: 3 hours (W)
Engaging Employers, Stakeholders and Small and Medium Sized Enterprises Do your research, start with a link or connection, ask the right questions and talk 25% of the time maximum. Develop your art of conversation to engage employers and SMEs in assessing their business and workforce needs, leading to long term, genuine relationships. Keep up to date with the latest trends in small business to inform your marketing strategy. Duration: 3 hours (W)
Future Service Provision A facilitated workshop to explore current and future service provision, relevant policy and regulatory directions, regional and local issues, client demand and segmenting, target groups and partners, future client contact points including social media and business trends, action planning for future service provision. Duration: 3 hours (W)
Give Your Organisation a Health Check The starting point for your health check is a conversation about strategic directions and the stage of the organisation. Understand the health check model and Balanced Scorecard approach; apply it to your organisation to set key performance indicators and action plan for the future. Ideal for all types of organisations including not-for-profits and those working with service quality frameworks. Duration: short (C), 1.5 hours (W). NB. Another version of this workshop is Give your charity a business check.
How to Develop a Skills Profile Two starting points for a skills profile – the person and/or the job. For the person, learn how to facilitate a two-way conversation that draws out their skills, knowledge and experience, interests, career plans, naturally occurring evidence and map to competencies. For the job, analyse job descriptions and documentation, discuss tasks and priorities, skills and competencies required for a good performer. Use skills profiles to identify skills recognition and development opportunities and to build into a competency framework. Duration: 3 hours (W)
Organisational Development – what every CEO, HR and VET professional must know Provides participants with an understanding of latest Organisational Development theories and methodologies; alternatives to training; and the relationship between OD, Professional Development, VET and Workforce Development. Duration: short (C), 1.5 hours (W)
Regional Workforce Planning Increasingly regional and economic development, training, education and employment service providers are being asked to provide evidence of demand for jobs and skills that are linked to contracts, funding and proposals as well as programs and services, and that reach specific outcomes and targets. It may be for a specific region or community, learner group, industry or project. This workshop will help you to:
1. Make sense of the data on business and industry (I), major projects and regional trends;
2. Analyse social demographics (D) information;
3. Know who you should partner (P) with; and
4. Examine your client (C) profile.
Regional case studies from across Australia will demonstrate how to:
- marry all 4 (I+D+P+C) areas to identify opportunities for new products and services;
- develop engagement (E) and support (S) strategies; and
- provide crucial evidence demonstrating how workforce demand can be met now and into the future.
Using data and information from NCVER, ABS, regional sources and major projects, see how you can take an evidence based approach to workforce and client demand.
Small and Medium Sized Enterprise (SME) Extreme Make-over Personal image and brand – how your personal presentation reflects your business; Stage of your business and plan - what stage is your business at – growth, sustaining, maturing? What are relevant measures and targets to set for your business? Small Business Pulse Check – review your strategic directions, business processes, human resources, finances, customers and market analysis to gain a picture of your businesses strengths and development needs. Action Plan for you to take away and put into practice. Duration: short (C), 1.5 hours (W)
Teleworking and Working at Home The area of Teleworking and Working at Home (WaH) is growing, with recent industry research undertaken by the peak call/contact centre body, the ATA, and commissioned by the Department of Trade and Economic Development, indicating that whilst the current working at home workforce comprises 0.6% of the total call/contact centre workforce, 33% of South Australian contact centres plan to increase the number of working from home agents in the next 1-3 years. For people in small business, often home based businesses, issues of working from a home office are under estimated and often over looked. This workshop covers:
- Good practice guidelines
- Case studies and examples
- Research summary from across Australia and overseas
- Risk management plan
- Capability/skills profile for employees, managers and self-employed
Training Needs Analysis Ideal for practitioners facilitating internal Training Needs Analysis (TNA), working with teams, enterprises and organisations, up to major projects such as large sporting complexes; and business owners and managers wanting to quickly identify and address training needs for their business. The 1 day workshop covers: Identifying what your client wants; Relationship development and management; Communication and consultation strategies; Scoping the TNA – who and what to measure against; TNA methodologies and tools; Reviewing relevant internal documentation and evidence, past/current projects; Understanding the external environment; Developing job skills profiles – different approaches and tools; Designing competency frameworks – using National Training Packages and competency standards; Validation strategies; Identification of strengths and training development needs ; Latest organisational and professional development methodologies; and Presentation of a framework and TNA report with recommendations and feedback. Duration: short (C), 1 day (W)
What’s in your Innovation Toolkit? Practical examples of tool and methodologies you can apply to encourage “Creating Innovative and Appropriate Responses”. Identify opportunities to look at and be guided in how you can apply innovation tools to the task. Duration: short (C), 1.5 hours (W)
Work Life Balance – An Introduction Identify ideas for initiatives & successful case studies from employers (SMEs and Corporates); consultation, policy, administration and evaluation processes required to implement WorkLife Balance (WLB) initiatives in your workplace; ways to support flexible work options; flexible work conversations; cost benefit analysis framework and business case support; templates to support requests for flexible work options; and technology solutions to enable flexibility. Duration: short (C), 3 hours (W)
Workforce Development and Planning in Practice Developing your own workforce is critical to sustainable growth and the success of your organisation. Apply a 5-step model to review your current workforce profile, describe your desired workforce profile and identify workforce development priorities. Learn about current workforce planning and development practices with examples from across different sectors and hints on how to take a strategic approach to workforce management. Duration: short (C), 1 day (W)
A note on customisation: these workshops have been customised to suit different industry sectors and contexts. For example: Workforce Planning for Service Success with Job Service Australia and Disability Employment Service providers, Workforce Planning and Development for the Defence Market, Workforce Development and Planning: the key to growing, sustaining and maturing your business, Understanding Client Needs and the Tools to Match for State/Territory Government officers, Building Business Capability in Workforce Development for the Disability and VET sectors, Write your own workforce plan for small-medium sized enterprises, Engaging SME’s with “your organisation”, Workforce Planning Essentials for Local Government, Team Workforce Development Workshop and Round Table for TAFE Institutes, The Boom: how the right planning will benefit your business, What Clients Want and Business Analysis, Shaping Your Workforce for the Future with the Retirement Village Association and Aged Care providers, Training Needs Analysis in the Service Industries, Future Corporate Service Provision for large government agencies, Workforce Development and Planning for small-medium sized enterprises, Plan and sustain your workforce, Taking an evidence based approach to workforce and client demand, Women in Defence, Resources and Science.
Supporting tools and resources include:
- NBN Enabled Small and Medium Sized Enterprises (SMEs) – Assess Your Capability From communication and marketing, creativity, change and innovation, general business management, multimedia, systems, software, tools and packages, web and social media assess your businesses’ strengths and development needs, formulating an action plan to get your business NBN enabled.
- Workforce Planner Self-evaluation Based on work with human resource, organisational development and training practitioners, we have developed a skills profile of a Workforce Development and Planning Practitioner. Self assess your skills and competencies against our benchmark – where are your strengths and gaps as a practitioner? Use the self-evaluation reports to identify development needs and career objectives. Takes 15-20 minutes to complete.
